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Information for patients

If you are looking for any clinic or physician at a particular section of The University Hospital Brno, simply go to our Information Center. In the Center for Adult Medicine, you will find it in the entrance of the bed wing in the ”L” building; in the Children's Medical Center, it is situated in the entrance hall of pavilion “D” (called Teyschl Hall); in the Center for Reproductive Medicine you will be provided with all necessary information by the Central Admission Office staff in the entrance hall of building “C1”. In The Long-Term Care Hospital you will be provided with information by the Admission Office staff.

 

Outpatient services – office hours

Emergency admission provides continuous service. The office hours for specialized outpatient departments are 7.00 to 17.00 on working days. Further information regarding the working hours – considering the large number of outpatient departments – can be found at our web page: www.fnbrno.cz (Centers – sections- the Center for Adult Medicine, The Center for Reproductive Medicine, The Children's Medical Center – Clinics and Departments)

 

Admission into hospital

Before being admitted into hospital, please follow the advice of your general practitioner or ambulatory physician. Please come to the hospital at your appointed time. Children may be hospitalized in special sections of the Orthopedic Clinic and the Clinic for Burns and Reconstructive Surgery at the Center for Adult Medicine. The hospitalization of children in other Center for Adult Medicine clinics is possible upon written request and the approval of the deputies for treatment and preventive care in the center. On the other hand, full care for child patients is provided in the Children's Medical Center.

 

Additional information for foreigners and self– payers

Information for foreigners and self-payers

  • patients who do not have Czech public health insurance.
  • citizens of the Czech Republic who are signed out of the Czech public health insurance.

 

Citizen of the EU

If you are an EU citizen or a citizen of any associate states – Switzerland, Norway, Island or Liechtenstein, you have a right to request medical care in any of these countries.  FN Brno is a state hospital where medical care expenses can be covered with your own national insurance or with the insurance from the state where you are insured.  Please do not forget to bring a valid European Health Insurance Card or the Replacement Certificate of EHIC. You can also use a certificate approving requested care - form S2(E112).

The scope of the medical care depends on the type of document you have.

 

EHIC (European Health Insurance Card)

On the basis of the European Health Insurance Card (Blue Health Insurance Card, “EHIC”), you are entitled to receive the health care during your stay under the same conditions as local insured person. With a valid EHIC card you have a right to ask for acute care or such care as you need to avoid an early return to your home country. Please check the validity of your EHIC at the lower right corner, before you visit our facility. If the validity of your card has already expired, it is necessary to request the insurance company to submit a Replacement Certificate. Without a valid EHIC or Replacement Certificate you should be proceed as a self-payer. Conversely you do not have a right for planned care (it means that kind of care, which was your reason to come to the Czech Republic). If you are interested in receiving such care in FN Brno, it is necessary to fill out the form S2.

 

EHIC Replacement Certificate

If you do not have a valid EHIC, you will need a Replacement Certificate. This Certificate must be issued with your original insurance company. Then you will have a right for the same medical care cover as with the EHIC, but only during its period of validity.

 

Form S2

If you travel to the Czech Republic in order to obtain a specific health care, ask your competent institution for authorisation (S2 or E112 form). This form should be authorized by the original insurance company and in FN Brno submitted before the medical treatment. With this form you are allowed to get the full medical care for the specified purpose in the Czech Republic and all expenses will be charged to the insurance company directly. To issue the form you usually need the medical records, confirmation of planned admission and estimation of costs from the target hospital, where you are seeking treatment.

For more information please contact your insurance company or Centre for International Reimbursements (www.cmu.cz).  

If you own one of the above mentioned documents, it is advisable to register at a branch of one of the Czech insurance companies. This registration is free. If for some reason you fail to register before visiting our health facility, we can take this step for you.

 

Travel or international insurance

Every person, staying temporarily in the Czech Republic, should be insured for purpose of healthcare treatment in case of need. The patients can use travel insurance or any private insurance from your home country with international cover in FN Brno. If it is possible we will send the invoice direct to your insurance company and you will not pay anything yourselves.  This works under the condition that we will receive a written guarantee letter before your examination from your insurance company. It means that you as a patient contact your insurance company before examination and you will check whether you have a right to claim medical care with us or not. If your insurance company cannot send us a written guarantee letter or they cannot cover your medical care expenses for some reason (e.g. exclusions from insurance) you must pay yourself.

 

No insurance confirmation

If you do not have any insurance, you are obliged to pay the costs as a patient (in the case of a child under 18 years, its parent). You will be required to pay a deposit of 2.000, -Czk, in case of your hospitalization a deposit of 20.000, - Czk. After the examination, your deposit will be charged correctly.

 

Non-EU citizen

FN Brno cooperates with all commercial insurance companies in the Czech Republic - Slavia, Maxima, Ergo, Uniqa, PVZP a.s., Axa Assistance. If you are insured with on of them, it is possible to issue an invoice directly to this insurance company. Anyway it is necessary to inform the insurance company in advance about the intention to visit our hospital and ask them to arrange the guarantee letter for the payment. Please pay special attention to insurance exclusions, it means health problems that are not covered by the insurance company. It means for example long-term difficulties, and illness that began before the conclusion of the insurance contract, cosmetic problems, venereal diseases, narcotic problems and psychological problems. Also pay attention to the scope of the insurance contract. If FN Brno receives a guarantee of payment for your treatment from the insurance company, we will not ask you for payment. If the insurance company refuses to pay for the treatment, you as a patient are obliged to pay the examination.

 

Travel or international insurance

Every person, staying temporarily in the Czech Republic should be insured for purpose of healthcare treatment in case of need. The patients can use travel insurance or any private insurance from your home country with international cover in FN Brno. If it is possible we will send the invoice direct to your insurance company and you will not pay anything yourselves.  This works under the condition that we will receive a written guarantee letter before your examination from your insurance company that they will cover your medical care expenses. It means that you as a patient contact your insurance company before examination and you will check whether you have a right to claim medical care with us or not. If your insurance company cannot send us a written guarantee letter or they cannot cover your medical care expenses for some reason (e.g. exclusions from insurance) you must pay yourself.

 

No insurance confirmation

If you do not have any insurance, you are obliged to pay the costs as a patient (in the case of a child under 18 years, its parent). You will be required to pay a deposit of 2.000, -Czk, in case of your hospitalization a deposit of 20.000, - Czk. After the examination, your deposit will be charged correctly.

 

Over-standard rooms

The University Hospital Brno offers hospitalization in over-standard rooms in the Center for Adult Medicine in Bohunice and in the Center for Reproductive Medicine at Obilní trh 9. The Children's Medical Center offers over-standard rooms only in the Clinic of Pediatric Surgery, Orthopedics and Traumatology. The prices of the over-standard rooms are listed in the enclosed table. Price lists for other over-standard services provided by the The University Hospital Brno can be found on the web page: www.fnbrno.cz.

 

Type of Room

The Center for Adult Medicine, Jihlavská 20

The Center for Reproductive Medicine, Obilní trh 11

Over-standard room I. - (e.g.. shower or bathroom, toilet, bed, multipurpose bedside cabinet, sofa bed for visitor, armchair or good chair, wardrobe, table, central + local lighting, signaling + communicating devices, TV, radio, telephone, blinds, drapes, decor. curtains, pictures, other decorations)

 

 

650 Crowns per day

 

 

650 Crowns per day

Over-standard room II. - (e.g. answering machine, book-case, eating utensils and other accessories, electric kettle, fridge, toiletry table, humidifier)

 

550 Crowns per day

 

450 Crowns per day

Over-standard room III – individual room

450 Crowns per day

300 Crowns per day

 

 

Discharge from the hospital

Upon your discharge from hospital you will obtain a written report for your attending physician, a three-day supply of the necessary medication and information concerning further recommended treatment.